Appointments and Home Visits
We
run an Advanced Access style appointment. The aim is to provide
you with a doctor's appointment within 48 hours. This will not
necessary be a doctor of your choice. If you wish to see a particular
doctor, please ask and we will aim to accomodate you. Emergencies
can be seen on the same day. You are also able to book in advance.
We are now open for routine appointments on Saturday mornings.
We offer both doctor and nurse appointments.
Appointments
are at 10 minute intervals. The surgery times are only a guide
and may vary according to the doctors' other commitments. Routine
consultations are by appointment only. Please ask the receptionist
when your usual doctor is available. If you feel your problem
is urgent and your own doctor is not available, you may be offered
an appointment with another doctor in the practice. Separate appointments
will be needed for each member of your family who wishes to see
the doctor. If you have several problems to discuss, it is possible
to ask for a longer appointment. Please to the receptionist about
this.
If
you are unable to keep your appointment, please let the receptionist
know so that it may be offered to someone else. Please be punctual.
The doctor cannot wait for patients who arrive late.
If
possible patients should come to the medical centre, where the
doctors and nurses have a wide range of modern facilities for
diagnosis and treatment.
If
you are too ill to come and wish the doctor to visit, please phone
before 11am. The receptionists are your first point of contact
with the medical centre, whether in person or by phone. Please
give the receptionist in confidence as much information as possible
about the problem. This enables the doctors to assess the urgency
of appointments and home visits.
If
you are not sure whether an appointment or home visit is really
necessary, please ask to speak to your doctor.
Home
visits are usually carried out by the patients' usual doctor.
However, another doctor from the practice may visit if the usual
doctor is not available to attend for any reason. In cases of
urgent visits, the duty doctor will attend.
