How to Make and Cancel an Appointment

 

  
Consult online with St Bartholomew's doctors. 
As well as medical advice, you can use eConsult for:

| Fit notes  |  GP letters  |  Medical reports  |  Medication reviews  |  Test results |

It may not be necessary for you to attend for an appointment.  You can submit an e-consultation via the link on the home page.  You can submit details about your condition or your administration request and you will receive a response from the practice usually within 24 hours but you will be advised of the timeframe once you have submitted.   

We will ask that you contact the surgery on the day you need to see a Doctor or Nurse Practitioner and we will endeavour to give you an appointment time to either be seen, or talk to a Doctor or Nurse Practitioner on the phone.

 

 

Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE PATIENT ACCESS

 

Problems booking online appointments?

Use the Patient Access Support Centre before you call us.

 

I still need to see or talk to someone at St Bartholomews

Monday to Friday Surgery Appointments
Tel: 01865 242334

Phone lines are open from 8:30am - 6:00pm, Monday - Friday

Please note: All calls are recorded for training and monitoring purposes

Please note: Appointments cannot be booked via email. Please sign up to patient access or call the surgery for all appointment bookings

We offer a variety of appointments ranging from same-day to bookable up to 1 month in advance.

Doctor's appointments are 15 minutes long and are available between 08:30 and 12:00 and between 14:00 and 17:40 hours. Double appointments are not available.

book an appointment

Appointments with the Nursing Team start from 08:10 and are 10 minutes long. Longer appointments are available.

When you are booking an appointment please be prepared for our Patient Care Co-ordinator to ask you the nature of your problem this will enable her to book your appointment appropriately and provide you with the best possible care.

Please note, if you are late for your appointment and the doctor or practitioners clinic is full, you will be asked to book another appointment; you will only be seen at the end of the surgery in exceptional circumstances

 

Evening and Weekend NHS Appointments

Evening and weekend NHS appointments are now available in the new OxFed Evening and Weekend GP Clinics, located around the Oxford City area, where you can consult with a NHS GP, practice nurse, or other health professional. Appointments are booked by calling our Practice reception who can advise if the service is suitable for your needs. For more information about opening times and clinic locations please see the OxFed website

 

Oxford Brookes University Medical Centre - During Semester time

There is at least one doctor available in rotation for booked appointments in the Oxford Brookes Medical Centre every morning and afternoon during semester time.

 

Emergency Appointments

If you feel you need an emergency, same day appointment, the patient care co-ordinator will put your name on the duty doctor’s list and the duty doctor will contact you to determine the best course of action with you – please ensure that your phone is to hand.

 

Triage

So that we can make the best use of doctor time you may be booked in to see one of our highly trained practitioners. If your appointment is for Family Planning, Cytology, coughs and colds and other minor illnesses, please ask for a nurse appointment.

 

Telephone Appointments

We also offer shorter telephone consultations at the end of each surgery – please ask reception if you would prefer this. We will give you an approximate time when the doctor will phone you back.

 

Saturday Morning Surgery Appointments (pre-booked only)

One doctor and one nurse are available for face to face surgery appointments each Saturday morning in rotation between 08:30 and 13:00.

These appointments are designed to be used by people who are usually working during the week, making it difficult for them to get to see a GP Monday – Friday.

Please note: Our phone lines are not open on a Saturday

 

Text Message Reminders

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form.

 

New Data Protection Regulations from May 2018 (GDPR)

Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.

If practices are sending messages or calling patients about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.

 

Cancel An Appointment?

If you are not able to keep your appointment please call 01865 242334 and cancel as soon as possible: someone else may need to see the doctor urgently.

 

Cancel appointments you don't need