Our Appointment System
I still need to see or talk to someone
Monday to Friday Surgery Appointments Tel: 01865 242334
Phone lines are open from 8:30am to 6pm, Monday to Friday
Please note: All calls are recorded for training and monitoring purposes
Please note: Appointments cannot be booked via email. Please sign up to patient access or call the surgery for all appointment bookings
We offer a variety of appointments ranging from same-day to bookable up to 1 month in advance.
Doctor's appointments are 15 minutes long and are available between 8:30am and 12pm and between 2pm and 5:40pm. Double appointments are not available.
Appointments with the Nursing Team start from 8:10am and are 10 minutes long. Longer appointments are available.
When you are booking an appointment please be prepared for our Patient Care Co-ordinator to ask you the nature of your problem this will enable them to book your appointment appropriately and provide you with the best possible care.
Please note, if you are late for your appointment and the doctor or practitioners clinic is full, you will be asked to book another appointment; you will only be seen at the end of the surgery in exceptional circumstances.
Oxford Brookes University Medical Centre - During Semester time
There is at least one doctor available in rotation for booked appointments in the Oxford Brookes Medical Centre every morning and afternoon during semester time.
If you feel you need an emergency, same day appointment, the patient care co-ordinator will put your name on the duty doctor’s list and the duty doctor will contact you to determine the best course of action with you – please ensure that your phone is to hand.
So that we can make the best use of doctor time you may be booked in to see one of our highly trained practitioners. If your appointment is for Family Planning, Cytology, coughs and colds and other minor illnesses, please ask for a nurse appointment.
We also offer shorter telephone consultations at the end of each surgery - please ask reception if you would prefer this. We will give you an approximate time when the doctor will phone you back.
Extended Access Appointments
The Practice is working with our PCN practices to offer a range of appointments from your usual GP pre bookable Saturday morning appointments at Manzil Way to pharmacist’s and other health care professionals working remotely and on site throughout the week. Please ask reception for further details - if you cannot get to the surgery - in the usual opening hours.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out the consent form.
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages or calling patients about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section
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