Practice Charter

Our responsibility to you

  • We will treat you with courtesy, respect and sensitivity
  • We will endeavour to maintain the highest standards of medical practice at all times
  • We will keep the consultation and your computer written records confidential
  • We will provide you with same-day emergency care by a doctor or nurse

Your responsibility to us

  • We ask that you treat doctors and staff with courtesy, respect and sensitivity
  • We ask that you arrive on time for your appointment and telephone us if you are unable to come so that it can be offered to another patient
  • We ask that you do not smoke or use mobile phones in the building
  • We ask that you do not bring drugs, alcohol or dogs, except guide dogs, into the building